Due to the nature of items being handmade, I have a no refund/exchange policy with the exception of Polymer Clay Earrings broken on arrival. To insure customer satisfaction, when ordering stretchy seed bead bracelets, please measure your wrist, and choose the appropriate size bracelet from the the size options available for your wrist measurement. If you're unsure of how a particular item will fit, please order one bracelet set and test it out, before purchasing a bulk order.

If Polymer Clay Earrings arrive broken, the customer has 48 hours to email me and let me know so that I can ship a replacement earring out. If product is no longer in stock, I will email the customer a return shipping label, and once the item(s) are received, I will issue a refund. I am not responsible for any earrings that are broken in the customers care.

Please follow care instructions, to ensure longevity of your jewelry and amigurumi. This information will be available to you on each listing, as well as in the links on the home screen at the bottom of the page titled Care Instructions.

If packages are returned due to the address being incorrect the transaction will be refunded/cancelled. Customer will pay for the items to be reshipped if requested. Items are only shipped to the address that are on the order, I do not alter or change address unless it has been requested.